Privacy and cookies policy

This page sets out our policy on the privacy of the individual. We take your privacy seriously and information will be used in accordance with the Data Protection Act 1998.

In time for data protection laws coming into force in May 2018, we have made some important changes to our privacy policy.  These will not only ensure our policy is compliant with the new General Data Protection Regulation (GDPR), but make it easier for you to find out how we use and protect your information within Video South.

  • What data do we hold?
    Video South may hold data relating to you from a number of sources.  The majority of data we hold is that which you provide either when you complete a form online for further information or advice from us or by sending emails. Our records will include your address, email and telephone numbers which we update whenever you tell us they have changed.
  • How do we use your data?
    Video South uses your data to
  • Send you our marketing magazine ‘Monitor’ if you opted to receive this
  • Respond to requests for quotes and general queries relating to business matters
  • The general running and business administration of Video South Limited
  • To provide services to our customers
  • How do we protect your data?
    Your data is held on a secure database.  All staff that have access to the database have completed the Video South data protection training.
  • Your rights and preferences
    Video South may contact you by post, unless you request otherwise, and by telephone, email or text as you have previously consented.If you no longer want to receive communications by post, telephone, text or email please contact us via our contact section.  Please click here for contact information.This privacy notice will be kept under review and any changes updated on our website and communicated to you as appropriate.You have the right to

    • Ask to see, correct or delete the data we hold about you
    • Object to receiving communications and direct marketing from us
  • What are cookies and how do we deal with them?
    When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
  • Use of cookies by this website
    Cookies are small amounts of data that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
Cookie Name Purpose More information
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. See link below for an overview of privacy at google.
Online notification form cookie ASP.NET_SessionID This cookie is essential to the underlying technology used by the website and has to be set when you first visit. See link below to visit the Microsoft website.

Overview of privacy at Google

Microsoft website

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

  • 6. How to contact us
    If you have any questions or concerns about this policy, please contact us via our contact section. Please click here for contact information.